In a decision that might convince employers to reconsider using client feedback as a basis for KPIs, the FWC has highlighted Audi's "astounding" absence of HR specialists in finding it unfairly dismissed a service advisor for failing to meet benchmark customer survey scores.
An academic says Murdoch University has no legal basis to seek damages against him for a dip in international student enrolments after his alleged public interest disclosures about its admissions practices.
A full Federal Court is today probing whether a judge's six-year year delay in issuing a decision on a sexual harassment case led him to overlook the credit of witnesses and skimp on analysis as he "succumbed to the psychological attraction of a simple conclusion".
Wesfarmers subsidiary Kmart wrongly permitted new recruits to vote for its latest agreement even though they were not engaged until after the access period, according to an FWC full bench that has nevertheless quashed an earlier rejection of the deal and invited submissions on an undertaking to provide choice of super fund.
A gym must compensate a martial arts instructor for taking the "unnecessarily harsh" step of summarily sacking him, despite the FWC finding it within its rights to give him his marching orders for constantly using his phone while supervising classes.