Workplace Express is a subscription-based news service. You must have a current subscription and be logged in to access this article:
Major contract call centre companies TeleTech, Salmat and SalesForce Australia are before a full bench of the AIRC this week opposing a union bid to rope them into the federal contract call centre award.
If you are not a subscriber and would like to arrange a free trial or subscription, please click on one of the buttons below.